Frequently Asked Questions

We’ve got answers

General

What is OGO?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

What are all the cab types available?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Where I can signup for OGO?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

What are the safety features available in OGO?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

In which Cities OGO is currently operational?

OGO is currently available in Guwahati.

What is the fare difference between a car and bike?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How do I download app?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

What are the different services provided by OGO?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Bookings / Trips

How can I book a ride?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How can I cancel a booked ride?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Is there a return amount for cancelled ride?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How can I track the ongoing trip?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Can I book multiple rides at a time?

OGO is currently available in Guwahati.

How do I use the promo code?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How do I rate my driver in OGO app?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Where do I see the trip details?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Payment

How can I pay for my ride?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Why am I charged a cancellation fee?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How can I choose the payment method?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Where can I find the latest offers?

OGO is currently available in Guwahati.

How can I use OGO wallet for payment?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How do I know the payment made?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

My Account

How can I create an account?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Forgot password?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How do I manage notifications?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Where can I see account settings?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How do I change my password?

OGO is currently available in Guwahati.

How to edit my profile?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How do I update OGO app?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

How can I send the feedback?

Fastest and easiest way to book cabs for safe
and comfortable rides at affordable rates.

Still have Questions?

We’re happy to assist you anytime.

Contact Us.